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We realized our SaaS onboarding has 14 steps. No one’s finishing it.
r/SaaS
6/2/2025
SAAS TOOLS
| SaaS | URL | Category | Features/Notes |
|---|---|---|---|
| OnboardJs | https://onboardjs.com | Onboarding Automation | Open source project for streamlining onboarding processes |
USER NEEDS
Pain Points:
- Long onboarding process with 14 steps
- High user drop-off rates
- Increasing support tickets
- Users struggling to find starting point
Problems to Solve:
- Reducing time-to-value for users
- Improving onboarding completion rates
- Simplifying user experience
Potential Solutions:
- Conversational onboarding approach
- AI-assisted onboarding
- Streamlining onboarding steps
GROWTH FACTORS
Effective Strategies:
- Implementing conversational onboarding
- Integrating AI into onboarding process
Marketing & Acquisition:
- None specifically mentioned
Monetization & Product:
- Focusing on reducing time-to-value
- Improving product-market fit through better onboarding
User Engagement:
- Creating more intuitive user experiences
- Providing clear guidance and support