Home/r/microsaas/2025-08-02/#first-customer-microsaas
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i finally got my first customer

r/microsaas
8/1/2025

Content Summary

The post is from a microSaaS founder who just landed their first customer. They shared their excitement and gratitude for the support received from the community. Several users offered feedback on improving the website's design, particularly regarding the lack of pricing and feature details on the homepage. One user also pointed out that the demo video had poor audio quality. The founder acknowledged the feedback and mentioned they are working on improvements. Some users suggested using tools like Launchetize to maintain momentum after the first customer.

Opinion Analysis

Mainstream opinion was positive, with many users congratulating the founder and encouraging them to keep pushing forward. There was a general consensus that the website could be improved, especially in terms of clarity and user experience. Some users suggested specific changes, such as adding pricing information directly on the homepage. A few comments were humorous or sarcastic, such as pointing out that the 'testimonial' section on the site might actually be the CEO's information. Overall, the discussion focused on constructive feedback and support for the founder's journey.

SAAS TOOLS

SaaSURLCategoryFeatures/Notes
Launchetizehttps://launchetize.comMarketing & GrowthHelps maintain momentum after acquiring the first customer
shipfa.sthttps://shipfa.stWebsite BuilderMentioned as an example for pricing and information display on the homepage

USER NEEDS

Pain Points:

  • Lack of clear information on the homepage about templates and pricing
  • Poor audio quality in the product demo video
  • Difficulty in marketing and acquiring the first customer

Problems to Solve:

  • Improve website design to better communicate value proposition
  • Enhance user experience by adding more detailed product descriptions and pricing
  • Improve marketing strategies to attract more customers

Potential Solutions:

  • Add pricing and features directly on the homepage
  • Improve video quality and clarity for product demonstrations
  • Use tools like Launchetize to sustain growth after the first customer

GROWTH FACTORS

Effective Strategies:

  • Building a strong product with a clear value proposition
  • Engaging with the community on platforms like Reddit
  • Listening to feedback and iterating on the product

Marketing & Acquisition:

  • Leveraging word-of-mouth and community support
  • Using social proof (e.g., testimonials, CEO information)
  • Focusing on improving website usability and clarity

Monetization & Product:

  • Emphasizing the importance of pricing visibility on the homepage
  • Highlighting the need for product-market fit through user feedback
  • Recognizing the role of continuous improvement and iteration

User Engagement:

  • Building a supportive community around the product
  • Encouraging interaction through comments and feedback
  • Maintaining transparency and responsiveness to user concerns