Home/r/indiehackers/2025-07-02/#3961
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My “Zero Customer” Stack: The 4 Tools that Got Me Unstuck

r/indiehackers
7/1/2025

SAAS TOOLS

SaaSURLCategoryFeatures/Notes
Directory Auto-Submitterhttps://gummysearch.comMarketing/DirectoriesBulk-submits to 500+ SaaS/AI directories; generates traffic and leads
Fathom Analyticshttps://usefathom.comAnalyticsSimple dashboard; tracks traffic sources effectively
Userflowhttps://www.userflow.comOnboardingGuides users through setup; improves engagement and activation
GummySurfhttps://gummysearch.comMarket ResearchSurfaces user pain points from Reddit; enables targeted outreach

USER NEEDS

Pain Points:

  • Overwhelmed by complex analytics tools
  • Struggling to gain initial traction with no audience
  • Difficulty identifying effective traffic sources
  • Low user activation and engagement during onboarding

Problems to Solve:

  • How to get initial customers for a new SaaS product
  • How to identify which marketing channels are effective
  • How to improve user onboarding experience
  • How to find real user pain points without direct outreach

Potential Solutions:

  • Using directory submission tools for quick visibility
  • Implementing simple analytics to track traffic sources
  • Creating guided onboarding flows
  • Leveraging social listening tools to understand user needs

GROWTH FACTORS

Effective Strategies:

  • Focusing on listening to users instead of just launching
  • Doubling down on what works based on data
  • Starting with a simplified tool stack

Marketing & Acquisition:

  • Bulk directory submissions for backlinks and visibility
  • Participating in relevant forums and communities
  • Offering solutions in discussions rather than direct pitching

Monetization & Product:

  • Prioritizing simplicity in onboarding ("simpler than expected" feedback)
  • Targeting niche markets (e.g., uptime monitoring for specific services)

User Engagement:

  • Using onboarding tools to improve activation
  • Engaging organically in communities where users discuss pain points
  • Being responsive and helpful in user interactions