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SAAS TOOLS
| SaaS | URL | Category | Features/Notes |
|---|---|---|---|
| Folk CRM | https://folk.app/ | CRM | Focused on startups, found product-market fit |
| GHL | https://www.getharvest.com/ | Project Management | Time tracking, invoicing, expense management |
USER NEEDS
Pain Points:
- Organizing customer communications across multiple channels
- Enterprise-level CRM complexity not needed
- Difficulty tracking conversations and information
Problems to Solve:
- Need for lightweight CRM solution
- Need for simple automation of customer communications
- Need for focused MVP to validate pain points
Potential Solutions:
- Targeting specific industries/niches
- Starting with email problem
- Building focused MVP
- Expanding features based on user feedback
GROWTH FACTORS
Effective Strategies:
- Targeting specific industries/niches
- Starting with focused MVP
- Expanding features based on user feedback
Marketing & Acquisition:
- Using customer words on landing page
- Tracking key metrics like weekly paying users
Monetization & Product:
- Finding product-market fit through niche focus
- Building features based on real user feedback
User Engagement:
- Shipping weekly updates
- Compounding small updates
- Talking to users regularly