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If I had to help 4 SaaS teams build AI agents all over again, here’s what I’d change
r/aiagents
6/30/2025
SAAS TOOLS
| SaaS | URL | Category | Features/Notes |
|---|---|---|---|
| SaaS2Agent | Not provided | AI Agent Platform | Turns static SaaS tools into task-oriented, conversational flows that perform actions like creating reports, managing user roles, triggering billing updates |
USER NEEDS
Pain Points:
- Messy backend APIs with unclear function names
- Outdated documentation causing AI errors
- Agents retrying excessively, frustrating users
- Lack of confirmation steps leading to accidental destructive actions
- Power users feeling out of control without visibility into agent actions
- Infrequent large updates being less effective than smaller iterations
Problems to Solve:
- Improve reliability of AI agents
- Reduce error rates in agent operations
- Prevent user frustration from repetitive retries
- Avoid accidental destructive actions by agents
- Increase user trust and sense of control
- Optimize update frequency for maximum impact
Potential Solutions:
- Standardize API function names clearly (e.g., updateInvoice instead of updateThingFinal)
- Maintain updated OpenAPI documentation
- Implement limited retry mechanisms (2 attempts max)
- Add confirmation steps and undo functionality for critical actions
- Provide 'shadow UI' showing agent's background actions
- Adopt weekly small tweaks instead of quarterly big updates
GROWTH FACTORS
Effective Strategies:
- Implementing 'agent-first' pattern (SaaS2Agent)
- Focusing on task-oriented conversational flows
- Prioritizing reliability through API standardization
Marketing & Acquisition:
- Sharing case studies with metrics (as referenced in linked post)
- Community engagement through Reddit posts sharing lessons learned
Monetization & Product:
- Targeting SaaS companies with $18K-$110K monthly revenue
- Developing AI agents that perform actual actions (beyond chatbots)
- Creating features that build trust (confirmation steps, undo, visibility)
User Engagement:
- Responding to user feedback for iterative improvements
- Building trust through transparency (shadow UI)
- Creating conversational interfaces that feel natural