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Home/r/SideProject/2025-07-08/#user-feedback-collection-tool-saas-growth
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I built a simple app to collect and prioritize users' feedback. How do you gather feedback from your users?

r/SideProject
7/8/2025

Content Summary

User mrholek launched RequestsHub, a minimal feedback management tool for indie developers and small teams. The post seeks community insights on feedback collection methods (Google Forms, Notion, emails) and validation for improving the tool. No comments were provided in the sample content.

Opinion Analysis

Mainstream opinion suggests a need for centralized feedback management solutions. The author implies existing methods (Google Forms/Notion/emails) are fragmented. Conflicting viewpoints could emerge around: 1) Simplicity vs feature richness in tools 2) Value of user voting systems 3) Market saturation in feedback management space. Potential debates might occur about whether small teams need specialized tools versus existing multipurpose solutions.

SAAS TOOLS

SaaSURLCategoryFeatures/Notes
RequestsHubhttps://requestshub.comFeedback ManagementCollect feedback/feature requests/bug reports, user upvoting system, built for indie developers & small teams
Google FormsForm BuilderBasic feedback collection via forms
NotionProductivityFlexible workspace for organizing feedback
EmailCommunicationDirect user communication channel

USER NEEDS

Pain Points:

  • Difficulty organizing and prioritizing user feedback
  • Fragmented feedback across multiple platforms (forms, docs, emails)
  • Lack of user engagement in prioritization process

Problems to Solve:

  • Centralizing feedback collection
  • Prioritizing feature requests effectively
  • Engaging users in product development

Potential Solutions:

  • Dedicated feedback management platform
  • Voting system for user-driven prioritization
  • Unified interface combining collection and organization

GROWTH FACTORS

Effective Strategies:

  • Targeting niche markets (indie developers/small teams)
  • Focusing on specific pain points in feedback management

Marketing & Acquisition:

  • Community engagement in relevant forums (like r/SideProject)
  • Direct outreach to target audience for product validation

Monetization & Product:

  • Freemium model potential (basic free tier + paid features)
  • Emphasis on simplicity and minimal design

User Engagement:

  • User voting system increases participation
  • Public roadmap suggestions through prioritization