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A client wants to buy our old SaaS app instead of licensing – smart move or huge risk?
r/SaaS
7/4/2025
SAAS TOOLS
| SaaS | URL | Category | Features/Notes |
|---|---|---|---|
| N/A | N/A | N/A | No specific SaaS tools mentioned in the post or comments. |
USER NEEDS
Pain Points:
- Clients fear vendor lock-in (price hikes or vendors disappearing)
- Customization requires significant time/resources without vendor support
- Competitors may offer less efficient solutions (building from scratch or white-labeling)
Problems to Solve:
- Need reliable access to event management platform without licensing risks
- Require customization capabilities for specific event needs
- Ensure business continuity if original vendor becomes unavailable
Potential Solutions:
- Code escrow agreements for source access continuity
- Open-source model with paid support contracts
- Offering code snapshots with optional paid development services
GROWTH FACTORS
Effective Strategies:
- Open-source core product to build community and consulting opportunities
- Pivot from licensing to support/service contracts
Marketing & Acquisition:
- Leverage client case studies (national brand adoption)
- Position as alternative to expensive custom builds ($60k+)
Monetization & Product:
- Charge for premium features/development services
- Explore hybrid models (code access + paid support)
User Engagement:
- Build community around open-source platform
- Maintain thought leadership through public contributions