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We helped a SaaS company go from $80k MRR to $340k MRR in 14 months - here's what we actually did
r/SaaS
5/22/2025
SAAS TOOLS
| SaaS | URL | Category | Features/Notes |
|---|---|---|---|
| Slack | https://slack.com | Communication Platform | Private community for customer referrals |
USER NEEDS
Pain Points:
- Prospects disappearing after product demos
- Long sales cycles
- Low conversion rates
- Insufficient customer engagement
Problems to Solve:
- Improving sales conversion rates
- Shortening sales cycles
- Increasing deal sizes
- Boosting customer retention
Potential Solutions:
- Focus on discovery calls instead of demos
- Implement strict qualification criteria
- Develop tiered pricing and professional services
- Create customer expansion programs
- Build referral communities
GROWTH FACTORS
Effective Strategies:
- Banning product demos to focus on discovery
- Implementing strict qualification criteria
- Developing tiered pricing and professional services
- Creating customer expansion programs
- Building referral communities
Marketing & Acquisition:
- Referral system through private Slack community
Monetization & Product:
- Tiered pricing with annual discounts
- Professional services package
- Customer expansion through value realization
User Engagement:
- Monthly customer check-ins
- Private Slack community for referrals