6
Adcreative.ai charged me $300+ after trial - refund promised, 19days later still nothing. Scam ?
r/SaaS
5/19/2025
SAAS TOOLS
| SaaS | URL | Category | Features/Notes |
|---|---|---|---|
| AdCreative.ai | https://adcreative.ai | AI-powered ad creative generation | Free trial, automatic billing after trial period, live chat support |
USER NEEDS
Pain Points:
- Unclear cancellation process leading to unexpected charges
- Lack of transparency in refund process
- Poor customer support responsiveness
Problems to Solve:
- Need for clear communication about trial period and billing
- Need for reliable refund processing
- Need for better customer support
Potential Solutions:
- Implement clear cancellation instructions
- Provide real-time refund tracking
- Improve customer support responsiveness
GROWTH FACTORS
Effective Strategies:
- Offering free trials to attract customers
Marketing & Acquisition:
- Leveraging AI-powered features to attract customers
Monetization & Product:
- Need for clear pricing and billing communication
- Need for reliable refund processing
User Engagement:
- Building trust through transparent practices