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Home/r/SaaS/2025-05-17/#9
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Stop obsessing over churn and start tracking this metric instead

r/SaaS
5/17/2025

SAAS TOOLS

SaaSURLCategoryFeatures/Notes
Facebookhttps://www.facebook.comSocial NetworkingUser engagement tracking, friend network building
ChatGPThttps://chat.openai.comAI ChatbotCustom GPT creation, multiple tool integration

USER NEEDS

Pain Points:

  • Difficulty achieving desired outcomes with SaaS products
  • Low value realization rates
  • Poor user retention
  • Insufficient feature adoption

Problems to Solve:

  • Helping users achieve their primary goals
  • Improving onboarding experience
  • Increasing feature discovery and usage
  • Reducing churn through value delivery

Potential Solutions:

  • Tracking value realization metrics
  • Goal-based onboarding
  • Contextual guidance and tooltips
  • Feature prioritization based on user needs

GROWTH FACTORS

Effective Strategies:

  • Focusing on value realization metrics
  • Goal-based onboarding optimization
  • Feature prioritization based on user needs

Marketing & Acquisition:

  • None specifically mentioned

Monetization & Product:

  • Value realization rate tracking
  • Goal-based feature development
  • User outcome tracking

User Engagement:

  • Contextual guidance and tooltips
  • Interactive onboarding experiences
  • Feature discovery optimization