102
After A Rocky Start And A Lot Of Sleepless Weeks, My Game's Recent Reviews Have Been All Positive
r/IndieDev
7/2/2025
SAAS TOOLS
| SaaS | URL | Category | Features/Notes |
|---|---|---|---|
| Steam | https://store.steampowered.com | Game Distribution Platform | Game hosting, reviews, community features |
| Discord | Not specified | Community Platform | Community building, feedback collection |
USER NEEDS
Pain Points:
- Insufficient playtesting leading to post-launch bugs
- Negative reviews due to technical issues (save game problems, object clipping)
- Limited playtester availability (only 20 testers)
- Stress and time pressure during post-launch bug fixing
Problems to Solve:
- How to identify and fix bugs before launch
- How to scale playtesting beyond small groups
- How to manage post-launch support efficiently
- How to convert negative reviews into positive experiences
Potential Solutions:
- Increase playtester pool to at least 100 people
- Use video call screen-sharing for real-time feedback during playtesting
- Collect written feedback from testers who prefer not to share screens
- Dedicate 1-2 weeks post-launch solely for bug fixes
- Build community via Discord/email for future playtesting
GROWTH FACTORS
Effective Strategies:
- Continuous post-launch updates to address user feedback
- Building a loyal community for organic marketing
Marketing & Acquisition:
- Leveraging community ambassadors (core fans) for word-of-mouth
- Post-launch support as a marketing tool (fixes demonstrate commitment)
Monetization & Product:
- Prioritizing bug fixes to improve product quality and reviews
- Iterative development based on user reports
User Engagement:
- Using Discord and email lists to maintain fan relationships
- Encouraging community participation in playtesting
- Transparent communication about updates (selective announcements for major changes)